PSAR Communication

PSAR Communication

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Saturday Will Be a business day. Changes to CRMLS Rules - May 1st

Posted by PSAR Communication on Apr 15, 2021 9:45:00 AM

CRMLS rules and regulations

CRMLS users drive the changes made to our rules, MLS systems, and services. CRMLS doesn't make up rules on a whim – we follow the directives of Brokers and Agents.

Based on feedback from the CRMLS subscribers and participants, filtered through committees, and approved by our Board of Directors, a few changes to the CRMLS Rules and Regulations are being made.

Effective May 1, 2021, CRMLS is updating the Rules and Regulations and publishing them on the Compliance page of the CRMLS website.  Please read the two-page summary of the rule changes, located here.

Here's a brief overview of some of the most impactful changes:

  • 12.23 Business Days Definition. For all purposes of this ruleset, “Business Days” shall be defined as Mondays through Saturdays, not including holidays
  • Addition of new rule (14.5) regarding MLS staff modifying fields and data points within listings
  • In connection with new rule 14.5, violations of rules 7.8 (Mandatory Delivery of Listing Agreement) and 7.9 (Mandatory Submission Upon Marketing) may result in modifications being made to the DOM count of any listing at issue
  • Modification to rule 7.22 (Expiration, Extension and Renewal of Listings) to include the following: "The Listing Broker may modify the status of an expired listing within 7 days of the Expiration date. At any time and for any reason, the MLS has the right to request a copy of the seller's written authorization to extend or renew a listing." (Please note that this change may not reflect immediately or at the same time in all MLS systems.)

 Additional resources are available here:

Please familiarize yourself with the new rules as soon as possible. 

Topics: Announcements, Industry

April is Fair Housing Month

Posted by PSAR Communication on Apr 13, 2021 2:59:59 PM


Every April, REALTORS® commemorate the passage of the Fair Housing Act of 1968 with events and education that shine a light on housing discrimination and segregation. Fair Housing Month signifies a recommitment to expanding equal access to housing. Implicit bias is often a manifestation of muscle memory. A go-with-your-gut unconscious choice, act, or opinion with immeasurable consequences that can–and have–impacted generations.

Slow down, course correct, and take action. Throughout the year we must remain steadfast in our commitment to breaking down biases, holding ourselves accountable, and upholding the letter of the law.  Refresh your memory, and open your mind. There’s always more to know, and we can all do better.

What can you do? 

1. Complete the NEW fair housing simulation training for REALTORS® which uses the power of storytelling to help members identify, prevent, and address discriminatory practices in real estate. Inspired by real stories, this innovative online experience has agents work against the clock to sell homes in the fictional town of Fairhaven, while confronting discrimination in the homebuying process. Learners will also walk in the shoes of a homebuyer facing discrimination. The training provides customized feedback that learners can apply to daily business interactions. Get started by visiting (link is external) to explore the fictional town of Fairhaven and assess how well you are adhering to fair housing principles.

2. Join a PSAR Reading Discussion Circle.  PSAR is encouraging community leaders and Realtors to read "The Color of Law" by  Richard Rothstein.  The fact that some neighborhoods are almost exclusively African American while others are almost exclusively white—is the result of explicit government policy rather than personal choice.  Understand how residential segregation was realized.  Join community leaders and other Realtors as we discuss this book.
Interested? Sign up Here to join and receive for more information.

3. Join the Facebook Group Deliberately Fair Housing. Listen and engage in discussions about Fair Housing.  Read and discuss books and discover issues that face diverse communities.  

4. Be knowledgeable in your craft. Read or listen to one of these resources and books. Prefer a podcast?  How about one of these? For film and video, here are some other resources.

5. Take a Fair Housing class though PSAR. This presentation covers: Fair Housing based on issues in advertising. This training is designed for those new to the housing industry as well as experienced housing professionals wishing to learn about current issues affecting fair housing laws.  Register for: April 20th, 1:00-2:00 pm

6. If you don't think you have biases, think again.  We all do.  Check out this great Ted Talk with Valerie Alexander "How to Outsmart Your Own Unconscious Bias"

Topics: Announcements, Leadership, Industry

Take Action! Selling a Home May Be More Difficult - April 6th

Posted by PSAR Communication on Apr 5, 2021 6:45:35 PM

Stop New Rent Control & Countywide Eviction Ban

A last-minute urgency item has been added to the County Board of Supervisors agenda for a vote this Tuesday, April 6. The ordinance, if approved will limit rent increases to only the CPI percentage (currently 1.8%) until July 1 throughout the County. It would also prevent any termination of tenancies and evictions unless a tenant is "an imminent health or safety threat." This means tenants can create nuisances and commit crimes at your property with no consequences. This also means that property owners will not be able to move into their own homes or sell their properties. 

"Homeowners will not be able to move into their own homes or sell their properties."

Industry groups were not consulted about this proposal. Rental housing providers are already hurting financially and struggling with problematic tenants. This attack on the ability of property owners to keep their properties safe and maintained is unacceptable. And there is no end date on the eviction would be tied to the Tier system. 



PSAR is joining the Southern California Rental Housing Association in opposition to this ordinance.


CRMLS & Glide are changing the real estate game!

Posted by PSAR Communication on Mar 12, 2021 4:17:24 PM


What is it?

A “Submit offer using Glide” feature will appear on the listing results pages within Paragon and Flex. In Paragon, the feature will appear as a button; in Flex, as a link. Clicking it will seamlessly transition you into the Glide system, where you can create, manage, negotiate, and close offers all in one place.

Register for a live Zoom seminar
(multiple dates and times)

Two Training Videos
How to use Transaction Timeline
How to create an Offer package

Here is what it will look like in Paragon:


How does this feature help your business?

Simplicity. No more paper forms in various locations. With this new feature, you can manage your entire transaction from beginning to end from your desktop or mobile device

Benefits for all users
  • Extract key dates from a completed offer package in seconds
  • Create a calendar with key dates, automatically accounting for weekends, holidays, etc., or automatically add to your Google Calendar
  • Customer Offer summary emails including important details, dates, and contacts. Users can send emails from their own Google accounts (Outlook coming soon).
Benefits for Buyers’ agents
  • Innovative offer-writing experience on desktop & mobile
  • Highlighted areas identify all important/required parts of an offer in one place (typically a Pro feature, but no cost for CRMLS users)
  • Ability to track offers via links
  • Get alerted when people view your offer
  • Receive SMS notifications
  • Additional security
  • Track & send transaction details to the listing agent, even for offers that did not originate in Glide
  • Access to semantic analysis (typically a Pro feature, but no cost for CRMLS users)
Benefits for Listing agents
  • Quickly compare, manage, counter, and accept offers
  • Solicit offers from buyers’ agents via a link – available in the transaction, the CRMLS listing, or via email
  • Comparison tables for offers
  • Presentation-mode for Zoom calls (typically a Pro feature, but no cost for CRMLS users)
  • Negotiation tools for counter-offers
Some of these new features for offers include:
  • MLS Integration
  • “Submit offer with Glide” button
  • Auto-generated counteroffer forms
  • Side-by-side offer comparison
  • Automated closing timelines
  • Offer tracking
  • Secure document sharing
  • ….and more!
C.A.R. forms are also included in Glide!
Introducing Glide Offers - 45 Minute introduction Video
Introducing Glide Offers

Training Videos
How to use Transaction Timeline
How to create an Offer package

Presentation Slides


Register for a live Zoom seminar
(multiple dates and times)

A few Key Videos To Get Paragon MLS working right

Posted by PSAR Communication on Dec 10, 2020 1:50:50 PM

Step-by-Step Paragon Instructional & Quick Fix Videos for CRMLS Paragon (CRP) in San Diego County

Walk through the most important steps in setting up and using various CRMLS Paragon features. The Paragon Upgrade Resources page, hosted by CRMLS, also is loaded with information that will help you better perform day to day tasks as well as grow your business.

Issues?  CRMLS will address individual concerns via customer support. Please call or submit a trouble ticket if you experience  feature or function difficulties.  Submitting a ticket could surface a widespread problem and result in the resolution of it for all users.

Finding Documents for SDMLS Listings In CRMLS Paragon (CRP)
There is a glitch with Chrome.  Either use Firefox or follow these easy steps.

Search for Leased Property

Search for View Properties

Updating the Preference Wizard Will Fix Many Issues


Updating The Collab Center Preferences Wizard


Updating The CRMLS CMA Preference Wizard


Setting Up The Market Monitor


Results Options and Custom Exports


How To Edit A Saved Search


Creating A Custom Search Template


Check out our PSAR YouTube channel for more videos.

Topics: CRMLS, Technology

New Agent/Client Preferred Reports You can Choose to Use.

Posted by PSAR Communication on Oct 29, 2020 8:26:59 PM

CRMLS Paragon has a new set of Client/Agent Reports called Agent Preferred 1 and Client Preferred 1. These are not the default reports that, for many agents, cut off the text in the remarks section.

The recent Paragon upgrade added more space to type in the public and private remark fields. The added text gets cut off on the standard old Paragon reports. CRMLS developed a new set of reports that address this issue and some other recent issues that have been around for many years. See if you can find what has been addressed?  PSAR will be working with CRMLS to create new reports for agents to choose from in the future.

Here is a look at the old report which is now called the Agent Preferred 2. In this report, you can see the text in the public remarks is cut off.  The text in the private remarks are also cut off.

Agent Preferred 2 cuts text off


The Agent Preferred 1, it looks like this.

Agent Preferred 1 not cut off

To make this new report your preferred detail report, meaning to see this view each time you search for property go to the Preferences Wizard and scroll through to page 7.

Preferences Wizard Select


Then in the 'Default Double Click Report' box, select the Agent Preferred 1 as your default report.

In the 'Default Manual Email Report' box, select the Client Preferred 1 as your default report.

Wizard page 7


Topics: CRMLS

Showing Coming Soon Listings Will Result in Fines Starting Nov 1.

Posted by PSAR Communication on Oct 28, 2020 2:15:00 PM

Coming Soon FinesThe NAR-mandated Clear Cooperation Policy was implemented in May.  CRMLS provided a period of limited enforcement and generous warnings to give subscribers the opportunity to learn the new rules.

Per a vote from the CRMLS Board of Directors which is made up of volunteer brokers, effective November 1st, 2020, CRMLS will eliminate the warning notice that is given to users who show a listing in the Coming Soon status.

Starting 11/1/20, if a CRMLS user shows a Coming Soon listing, that user will be subject to a fine of 1% of the list price, not less than $500 and not to exceed $2,500. This is the current fine structure for any Clear Cooperation Policy violation.

As a reminder, showing a listing in Coming Soon status is a violation of Rule 9.3 of the CRMLS Rules and Regulations. Rule 9.3 states:

9.3: Availability to Show or Inspect. Listing Brokers shall not misrepresent the availability of access to show or inspect a listed property. For any property in which Listing Broker selected a status of Coming Soon or Hold, Listing Broker represents that the property shall have no showings or tours, whether conducted by Listing Broker or otherwise, until such time as the Property is placed in the Active or Active Under Contract status.

Here are some additional resources that may be helpful:


Topics: CRMLS

Here is the Board Slate of Nominees for 2021/2022

Posted by PSAR Communication on Jun 12, 2020 12:08:25 PM

PSAR 2021 Elections
PSAR Board of Directors, Affiliate Director & CAR Director:
2021 / 2022 Elections

The Pacific Southwest Association of Realtors Nominating Committee and the Board of Directors respectfully submit the following slate for the 2021 Officers and Directors Annual Election. 

Nominees will be introducing themselves in the Virtual Pitch Sessions on June 16, 17, and 18th.  You can join the pitch sessions HERE.  (You do not have to pitch a property)

Max Zaker

Secretary / Treasurer
Sam Calvano

Directors (Vote for 5 Two-Year Seats)
Mike Anderson
Merrie Espina
David Fletes
Sean Hillier
Rafael Perez
Amy Ruiz
Amber Tannehill

Affiliate Directors (Vote for One)
Andrea Martino 
Juliette Montoya-Cesena
Angie West

Online Elections will begin Friday, June 19th, through Friday, June 26th.

Topics: Leadership

Red Alert AB 828

Posted by PSAR Communication on Apr 27, 2020 8:15:00 PM






C.A.R. OPPOSES AB 828 (Ting), a bill that, among other things, effectively forces a 25 percent reduction in rents. C.A.R. opposes the bill because it is unconstitutional and provides no financial protection for mom-and-pop property owners who still must pay their mortgages and have a legal obligation to repair and maintain their properties.

ab 828


In response to the COVID-19 crisis, the Judicial Council of California has halted all eviction lawsuits – otherwise known as “unlawful detainer” lawsuits – statewide. Additionally, Governor Newsom’s March 27th Executive Order, among other things, allows tenants to delay payment of rent due to the COVID-19 crisis. Lastly, many local governments have enacted ordinances that freeze rents and halt the issuance of eviction notices of any kind during the pandemic.

On top of these existing COVID-19 state and local tenant protections, AB 828 creates a court-ordered reduction of rent by 25% for 12 months for tenants who claim they cannot pay due to the COVID-19 crisis. There is no way for property owners to recoup this court-ordered lost rental amount, even though they are still legally obligated to continue paying their mortgage, taxes, and insurance and maintain and repair the property.

C.A.R. Opposes AB 828 Because:

It is unconstitutional. AB 828 FORCES courts to interfere with existing contracts in violation of both the California and U.S. Constitution. Not even a pandemic should undermine the California and U.S. Constitution.

It is unnecessary. The state and/or local governments have already acted to limit evictions and rent increases and impose temporary payment moratoria during this emergency, protecting tenants from uncertainty.

It does not require any real demonstration of hardship. AB 828 only calls for a tenant to show “increased costs for household necessities OR reduced household earnings” without establishing a reasonable threshold for the financial impact.  Furthermore, if the increased costs or reduced earnings happened during March 4, 2020 and March 4, 2021, the court must assume that was caused by the Covid-19 crisis; meaning, the tenant has no obligation to show the linkage in the change of circumstances to the Covid-19 crisis.

It places undue financial hardship on property owners without providing any assistance. Property owners are given no recourse to recoup this lost rental income, even though they are still legally obligated to continue paying their mortgage, taxes, and insurance and repair and maintain their properties. Legislators should keep in mind that many rental housing owners are retirees who count on rental income to cover the expenses associated with providing rental housing as well as their own personal income, which may already be limited due to existing emergency measures.

It discourages investment in the building of new housing. Adding more uncertainty to the rental housing market discourages builders from investing in the creation of desperately needed rental housing. That unmet need will NOT go away with this pandemic.

It creates additional costs for state and local governments when tax revenues will already be dramatically reduced. Courts, local housing authorities, and other agencies will either incur new costs or see reduced revenue if AB 828 is enacted.

For more information, please email or reply to this email.

Thank you,

C.A.R. Government Affairs Team


Topics: Announcements, Government Affairs

The DMV extends license expiration dates

Posted by PSAR Communication on Apr 16, 2020 9:03:33 AM

Licenses for drivers younger than 70 that expire between March and May 2020 are now valid through May 31, 2020.

All commercial driver licenses, endorsements and certificates expiring between March and June 2020 are now valid through June 30, 2020, aligning with a recent emergency declaration from the Federal Motor Carrier Safety Administration. The extension does not include medical certificates for commercial drivers, which requires additional administrative actions scheduled in the near future.

The DMV has alerted California law enforcement of the extensions. Californians with a suspended license are not eligible.

The DMV continues to review and process online renewals, and encourages drivers who are eligible to renew their license online to do so.

The extensions require no individual action on the part of drivers. These drivers will not receive a new card or an extension in the mail. As an option, these drivers can  request a free temporary paper extension online through DMV’s Virtual Field Office to document their extension.

The Virtual Field Office,, builds on the other  online services already available to DMV customers at, including driver license renewals.
The temporary extensions are in addition to other steps the DMV announced earlier this month to  help Californians with expiring licenses, including:

  • A 120-day extension for drivers age 70 and older. Drivers age 70 and older with expiring noncommercial licenses are receiving an extension in the mail automatically. 
  • Temporarily waiving required in-person renewals for eligible driver license and identification cardholders with expirations in March, April, and May 2020. Individuals who meet the criteria are able to renew online or by mail.

The DMV continues to provide essential services via mail, online, kiosks, its call center, available business partners and now virtually to process critical transactions, including eligible driver license and vehicle registration renewals, during the COVID-19 pandemic. Customers can use the Services Advisor on the DMV website to learn their options to complete DMV tasks.
The measures to help Californians with expiring driver licenses are the latest DMV actions during the coronavirus pandemic, including:

  • Temporarily closing field offices. Following deep cleaning, expansion of virtual services and development of new protocols, the DMV soon will offer in-person services in each region. Information on office openings will be announced by DMV in the near future.
  • Canceling all behind-the-wheel drive tests to honor social distancing guidelines. 
  • Suspending extended office hours and Saturday service.