CRMLS: Public Remarks fields may no longer contain external links

Posted by Kevin McElroy on May 4, 2022 3:04:04 PM

Links to virtual showings, tours, and open houses are no longer exempt blog_220126_CRMLS_rules

Due to recent lifts to COVID restrictions in our service area, we have lifted the exceptions to CRMLS Rule 12.5 that we implemented in March 2020. These exceptions allowed listing agents and brokers to place links to virtual showings, virtual tours, and virtual open houses into public remarks fields.

CRMLS has returned to enforcing the original definition of the rule, which reads in part:

12.5 Misuse of Public Remarks.

Information in the public remarks shall only relate to the description, features, and condition of the property and related amenities. The following types of information may not be included in the public remarks:

  • Contact information of any kind;
  • Branded content;
  • Links to external websites of any kind, including but not limited to, agent or broker sites, video tours, virtual showing or open house tools, vendor sites, or offer submission/application/auction platforms;
  • Showing instructions or open house information;
  • Information regarding lockboxes, alarms, gate or other security codes, or occupancy status of the property (a statement that the property shall be delivered vacant is not a violation of this section);
  • Information deemed to create an unsafe or unsecure circumstance related to the listed property, property occupants, real estate practitioners, or the public;
  • Information directed toward agents or brokers, including but not limited to, references to compensation or bonuses;
  • Solicitations or invitations for the public to contact the listing agent or broker or any third parties affiliated with the listing agent or broker, and;
  • Content that violates Fair Housing law or that is deemed discriminatory, illegal, defamatory, offensive, or otherwise inappropriate. CRMLS reserves the right to remove and issue citations for any inappropriate content.

Violations to this rule may result in a citation and associated fine. Visit https://go.crmls.org/crmls-rules-and-regulations/ to read the full text of Rule 12.5. For further information or to chat with a Compliance Analyst, please contact us via the Compliance page on CRMLS.org.

 

Education

CRMLS offers a variety of resources to educate you on our products and services. Click above to visit the CRMLS training center.

Support

If you need MLS support, please click above or call (800) 925-1525 to be assisted.

Compliance

Your listing data is safe, clean, and accurate. Click above to chat live with a CRMLS Compliance representative.

 

Topics: Announcements, CRMLS, Paragon

Why you may see 'SD' at the end of listing IDs

Posted by Richard D'Ascoli on Jan 21, 2022 1:20:06 PM

Why you may see 'SD' at the end of listing IDs and what you need to do 

Why you may see 'SD' at the end of listing IDs

Learn how to properly identify SDMLS listings below 

You may start noticing that certain listing IDs in your MLS have a new suffix: 'SD.' For example: 2200000582SD.

On 1/1/2022, San Diego MLS changed its listing ID conventions. This change meant that some new SDMLS listings now use duplicate IDs. The new listing ID numbers are the same as IDs of older listings from our data share partners. Using the same listing ID for multiple listings causes data collisions in the MLS and confusion for real estate professionals who want to find specific listings.

To avoid these issues, CRMLS updated IDs for the listings. These listings and all SDMLS listings will appear with the letters 'SD' at the end of their ID numbers.

This change will impact your MLS ID searches in all MLS platforms. See below:

If you are using Power Search…

CRMLS Paragon Listing IDs

Searching for a 2022 SDMLS listing ID without the 'SD' suffix in Power Search will return all listings that begin with that listing ID, including the SDMLS listing and an older listing ID from a data share partner. The listing ending in 'SD' is an SDMLS listing from 2022.

If you are using Quick Search…

      CRMLS Quick Search

If you don't include the 'SD' suffix in Quick Search, Paragon will only return the listing that exactly matches the number you enter. To ensure you find the right listing, make sure you include the 'SD' ending.

      CRMLS Paragon Quick Search       CRMLS Paragon Quick Search with SD
               Doesn't show the newer listing                             Now shows both but must add suffix 'sd'

On third-party sites…

Depending on the site, you and your clients may see either the listing ID ending in 'SD' or the listing ID without 'SD.' When you're unsure which ID the site will use, it's best to reference other details for the listing, as its Active date or address.

Topics: Education, Announcements, CRMLS, Paragon

New and Improved Paragon Features

Posted by Christine Antosada-Borromeo on Dec 10, 2021 8:35:26 AM

Three new tools in Paragon to help you become more efficient!

Price Analysis Widget

This new tool looks at Automated Valuation Models (AVMs) and Potential Buyers to help you determine the pricing for your listings.

You can find this feature through the menu bar of the Listing Input Forms for current Full, Partial, or Subject Property Listings.

The Potential Buyers are contacts in Paragon, Paragon Connect, and your Collaboration Center who have saved searches with parameters that your property would qualify for.

The Potential Buyers and the AVMs allow agents to determine how a price change might affect potential buyers. Simply enter a New Price into the widget and click on Recalculate Buyers to see how many saved searches your listing may trigger.

Clicking the Use New Price button will automatically change the price on the listing input form. 

Price Analysis Feature-1

Price Analysis Feature 2

Price Analysis Feature 3

Display and User Interface Updates

Paragon looks different – and better – now. The unnecessary white space has been removed. The buttons and labels look uniform across the platform, too. Those are in addition to several other cosmetic and functional improvements of the platform.

Old and New Features

Changes to Paragon Connect

There are several changes to the mobile version of Paragon to amplify its on-the-go MLS capabilities. Contact list upgrades, more search parameters, more edit options to listings, and more options to organize and communicate with clients have been added to its functionalities.

Old and New Mobile Features


Education

CRMLS offers a variety of resources to educate you on our products and services. Click above to visit the CRMLS training center.

Support

If you need MLS support, please click above or call (800) 925-1525 to be assisted.

Compliance

Your listing data is safe, clean, and accurate. Click above to chat live with a CRMLS Compliance representative.

 

Paragon Connect is also headed for major upgrades, so it's best to keep an eye out for more Paragon Connect news soon!

 

Read Paragon's Knowledgebase article for a full list of updates.

Topics: Announcements, CRMLS, Paragon

IDX Transparency and Rule Change

Posted by PSAR Communication on Sep 10, 2021 3:49:09 PM

CRMLS launched a new IDX transparency initiative on September 1st, 2021.

What is IDX?  “Internet Data Exchange” is a means by which each MLS Participant (AKA Broker In the MLS) subscribing to the (IDX) program permits the limited electronic display of Participant’s listings appearing in Internet Data Exchange Database on each Participant’s (Other Broker's) IDX Internet websites and on applications for mobile devices that said participating Broker Participants and R.E. Subscribers control.

The newly updated rule Rule 12.16.5 listing credit:

All Listing Brokers grant permission for any Advertising Broker to display any listings submitted to the service by the Listing Broker only if the listing display or advertisement is clear so that a reasonable real estate consumer understands:

a) Who is the Listing Agent & Broker?
b) Who is the Advertising Broker?
c) How to contact that Listing Agent or Broker.

Note: These changes only affect how agent and broker IDX websites display your MLS data in public sites, not any other form of marketing. They are unrelated to communications between you and your clients.


What are the full implications of this rule? How do agents and brokers make sure your IDX feeds are compliant? Where did this rule come from, and why, and how does it benefit you?  To answer these questions and more,

Ed

CRMLS’s Vice President and General Counsel Edward Zorn - VP & General Counsel at California Regional MLS (CRMLS), will host a Webinar Wednesday, September 15th at 2:00 PM centered on the IDX Transparency Initiative.

Register for Webinar

Edward Zorn,  will also review frequently asked questions,  display examples of this new change, and take questions live.


Art Carter, CEO of CRMLS

 

Art Carter, CEO of CRMLS

Provides quick insight into the rule change on this 2:35 minute video.

 

 

 

 

Topics: Announcements, Brokers/Managers, CRMLS, Industry

PSAR - Empowering REALTORS - Video

Posted by Richard D'Ascoli on Aug 3, 2021 10:44:21 AM

With direction from PSAR's 2021 President Ditas Yamane, this week PSAR released a short promotional video highlighting PSAR's Mission to Empower Realtors.   

Serving San Diego County, PSAR empowers Realtors with help from the largest MLS in the Country, CRMLS.   PSAR Advocates for Private Property Rights and Homeownership. The organization adheres to the highest levels of professionalism.

It is common knowledge that PSAR's Members Services Team takes pride in providing the highest level of service in the industry. Service is so important that our three service centers in Clairemont, Chula Vista, and El Cajon remained open throughout the pandemic while adhering to local, state, and national guidelines. 

Check it out!

 

Topics: Announcements, Leadership, CRMLS, PSAR Benefits

A few Key Videos To Get Paragon MLS working right

Posted by PSAR Communication on Dec 10, 2020 1:50:50 PM

Step-by-Step Paragon Instructional & Quick Fix Videos for CRMLS Paragon (CRP) in San Diego County

Walk through the most important steps in setting up and using various CRMLS Paragon features. The Paragon Upgrade Resources page, hosted by CRMLS, also is loaded with information that will help you better perform day to day tasks as well as grow your business.

Issues?  CRMLS will address individual concerns via customer support. support@crmls.org. Please call or submit a trouble ticket if you experience  feature or function difficulties.  Submitting a ticket could surface a widespread problem and result in the resolution of it for all users.

Finding Documents for SDMLS Listings In CRMLS Paragon (CRP)
There is a glitch with Chrome.  Either use Firefox or follow these easy steps.

Search for Leased Property

Search for View Properties

Updating the Preference Wizard Will Fix Many Issues

 

Updating The Collab Center Preferences Wizard

 

Updating The CRMLS CMA Preference Wizard

 

Setting Up The Market Monitor

 

Results Options and Custom Exports

 

How To Edit A Saved Search

 

Creating A Custom Search Template

 

Check out our PSAR YouTube channel for more videos.

Topics: CRMLS, Technology

zillow the brokerage?

Posted by Richard D'Ascoli on Nov 30, 2020 5:13:22 PM

Zillow appears to be in the process of becoming a REALTOR brokerage. The story has been evolving during 2020.  As Zillow transitions from being a listing distribution or advertising platform to a REALTOR (member of NAR, CAR and also some local local Associations,) they will receive the same rights and benefits as other brokerages.

Among these rights is the right to access IDX (Internet Data Exchange) feeds.  

Today, Zillow receives listing data from brokers instructing CRMLS to provide their listing information through a specifically tailored listing distribution feed called a syndication feed. Once Zillow becomes a brokerage in the CRMLS area, they will access listings through the same feeds that brokers receive on their web pages today.

What could this change mean for agents and brokers?

Listing distribution control changes: 
The CRMLS system currently permits brokers to control which listing distribution partners receive their listings, including Realtor.com, Homes.com, Apartments.com, and Zillow. Those options will soon change. As Zillow will be a participating brokerage instead of a listing distribution partner, brokers will not be able to specifically exclude Zillow from receiving their listings. 

Changes to how listings display on Zillow
Because of the switch to IDX feeds, listing data will display on Zillow differently than it does today. Full details are still forthcoming. CRMLS shared, however, that their IDX licensing agreement does not permit advertising in the way you may be used to on Zillow.  Zillow will update its current listing displays to comply with CRMLS IDX standards, the same as any brokerage that uses that same IDX listing data feed. IDX rules can be found in section 12.16 of the CRMLS Rules and Regulations.

Changes to rental listing search on Zillow
You may have heard rumors that Zillow plans to start charging fees for rental listings. (In fact, per Zillow, Zillow has charged fees for rental listings for “about a year,” except for MLS-sourced listings.) As outlined above, Zillow is also moving to IDX feeds. It’s reasonable to wonder how these two things can coexist.

CRMLS reached out to Zillow and confirmed that Zillow will no longer combine rental and for-sale properties in the same search. In other words, their IDX feed for MLS-sourced for sale listings will not comingle with their feeds for rental listings.

Per Zillow, “None of the fees… will be implemented until Jan 2021 and will not be on any listings under [Zillow’s] current syndication license.”

Zillow continued: “Under IDX, [Zillow] will not be pulling or displaying any [rental] listings under the IDX license. The rentals search will be a completely separate search experience on the site.”

CRMLS and Zillow

Topics: Brokers/Managers, CRMLS, Market Information, Technology, Industry

New Agent/Client Preferred Reports You can Choose to Use.

Posted by PSAR Communication on Oct 29, 2020 8:26:59 PM

CRMLS Paragon has a new set of Client/Agent Reports called Agent Preferred 1 and Client Preferred 1. These are not the default reports that, for many agents, cut off the text in the remarks section.

The recent Paragon upgrade added more space to type in the public and private remark fields. The added text gets cut off on the standard old Paragon reports. CRMLS developed a new set of reports that address this issue and some other recent issues that have been around for many years. See if you can find what has been addressed?  PSAR will be working with CRMLS to create new reports for agents to choose from in the future.

Here is a look at the old report which is now called the Agent Preferred 2. In this report, you can see the text in the public remarks is cut off.  The text in the private remarks are also cut off.

Agent Preferred 2 cuts text off

 

The Agent Preferred 1, it looks like this.

Agent Preferred 1 not cut off

To make this new report your preferred detail report, meaning to see this view each time you search for property go to the Preferences Wizard and scroll through to page 7.

Preferences Wizard Select

 

Then in the 'Default Double Click Report' box, select the Agent Preferred 1 as your default report.

In the 'Default Manual Email Report' box, select the Client Preferred 1 as your default report.

Wizard page 7

 

Topics: CRMLS

Showing Coming Soon Listings Will Result in Fines Starting Nov 1.

Posted by PSAR Communication on Oct 28, 2020 2:15:00 PM

Coming Soon FinesThe NAR-mandated Clear Cooperation Policy was implemented in May.  CRMLS provided a period of limited enforcement and generous warnings to give subscribers the opportunity to learn the new rules.

Per a vote from the CRMLS Board of Directors which is made up of volunteer brokers, effective November 1st, 2020, CRMLS will eliminate the warning notice that is given to users who show a listing in the Coming Soon status.

Starting 11/1/20, if a CRMLS user shows a Coming Soon listing, that user will be subject to a fine of 1% of the list price, not less than $500 and not to exceed $2,500. This is the current fine structure for any Clear Cooperation Policy violation.

As a reminder, showing a listing in Coming Soon status is a violation of Rule 9.3 of the CRMLS Rules and Regulations. Rule 9.3 states:

9.3: Availability to Show or Inspect. Listing Brokers shall not misrepresent the availability of access to show or inspect a listed property. For any property in which Listing Broker selected a status of Coming Soon or Hold, Listing Broker represents that the property shall have no showings or tours, whether conducted by Listing Broker or otherwise, until such time as the Property is placed in the Active or Active Under Contract status.

Here are some additional resources that may be helpful:

 

Topics: CRMLS

Listing Appointment? PSAR has tools for that.

Posted by Richard D'Ascoli on Jun 5, 2020 9:57:43 AM

Make a Great First Impression with your CMA

First impressions are everything. When your prospective clients give you the opportunity to wow them with how hard you will work to sell their home – don’t let the opportunity pass you by! It’s your chance to make it happen and win the listing. Having the very best in real estate comparative market analysis (CMA) software will ensure that you have everything your client needs all in one simple, effective, and beautiful presentation.

How Can You Make a Good Impression with a Cloud CMA Presentation?

Cloud CMA presentations make it easy for you to look awesome. In just minutes, you can have a client-ready report in hand and win that listing on the spot! So, how can you expect to impress your clients with a Cloud CMA presentation?

One of the first questions your client may have is, “What is a CMA?” followed by questions pertaining to the data and what it’s supposed to convey. Each CMA created with our software begins with an explanation of the contents and the purpose of the information. This will help solidify your position as an authority on local real estate trends and prices, as well as build a trusted and secure relationship with the client.

In addition to this valuable introduction, you will be able to provide your clients with report pages covering the following information:

  • Your photo and contact information will be displayed so each client knows that you are the real estate professional who has provided them with the very best information.
  • QR code allows clients to download the entire PDF report on their smartphone or tablet.
  • Explanation of short sales and foreclosures and how they affect sale prices in your client’s neighborhood.
  • Information on what goes into calculating the value of a home.
  • Map of the comparable listings in the client’s area.
  • List of comparable properties in the client’s area with listing status and price.
  • Listing information and photos for all properties in the report used for comparison.
  • Property analysis for active, expired, canceled and sold listings.
  • The suggested listing price for the client’s listing.
  • Commission breakdown.
  • Additional information on why your client needs a real estate agent, strategic pricing and timing, and why first impressions with their property are important.

 

Customization and Mobile Access

You can customize your report in any way you like to communicate this information to your prospective clients. Choose your colors, fonts, page layout, and even create your own custom pages.

You can also create and send reports instantly. Just send an email from your computer, tablet, or smartphone and let us do the work!

Presentations can be shared via email, Twitter or Facebook, and work on all popular mobile devices, including the iPad®.

MLS Connection

Above all, Cloud CMA makes it easy to generate beautiful client reports by connecting directly with Paragon or Matrix. Cloud CMA pulls data directly from your MLS as well as top websites to create a winning real estate CMA with current listing information. Cloud CMA eliminates the guesswork for you, saves you time, and makes you look awesome.

cloud cma video

 

PSAR Members access Cloud CMA along with many other tools from the login screen in Paragon or Matrix. 

Don't belong wot PSAR or CRMLS?  CloudCMA is available for $45/month.

paragon screen cloud cma

 

Topics: CRMLS, Technology, Marketing, PSAR Benefits