PSAR frequently receives questions about how Days on Market (DOM) is calculated and displayed in the CRMLS system. Knowing how DOM and Cumulative Days on Market (CDOM) work is important, especially because third-party real estate portals with high traffic, like Zillow, Realtor.com, and Redfin, show listing histories that many consumers view.

Here’s a quick overview of how DOM is handled in CRMLS and how we understand it works in SDMLS.

CRMLS

• DOM Reset: When a property is relisted, the DOM resets to zero.
• CDOM Reset: CDOM resets to zero only if the property has been off the market for 90 consecutive days or if there is a change in ownership.
• Immediate Relisting: Agents can relist a property immediately after canceling or withdrawing it.
• Display: Both DOM and CDOM are shown in CRMLS. This includes listings input through SDMLS, even though SDMLS itself does not calculate CDOM.
  
  

SDMLS (Based on SDMLS public resources)

• DOM/CDOM Reset: If a listing is canceled or withdrawn, it may not be reentered as a new listing by the same brokerage for 30 days.
• Relisting Rule: No relisting within 30 days.
• Display: Only DOM appears to be shown. There’s no evidence that SDMLS calculates or displays CDOM.
  
  

Third-Party Real Estate Portals

Zillow, Realtor.com, and other portals generally show the DOM value reported by the MLS. They do not appear to show CDOM. However, they do display a detailed listing history that shows when properties were listed, withdrawn, or canceled. This means potential buyers can still see how long a property has been on and off the market, even if the DOM resets.

Key Takeaway for REALTORS®

Be prepared to explain listing history to your clients. While DOM may reset in some systems, public-facing sites may still show previous activity. CDOM is visible to agents in CRMLS, even for SDMLS listings, which can help you give better context to your buyers and sellers.

Have questions? Contact PSAR staff - we’re here to help.

 

The Homesnap app, which is a listing search product for both listing and buyer agents, will be changed to the Homes Pro app, a LISTING-Agent search and advertising platform. While Homesnap is still currently available, the Homesnap app will fully become the Homes Pro app on October 23.   

This update comes from Homesnap: Most elements of Homesnap will forward to the Homes Pro app or redirect to Homes.com, regardless of whether or not you're a CRMLS user. In fact, many MLSs that had relied upon Homesnap have already made the transition to Homes Pro, so we're hoping for an easy change to the different platforms. 

When opening the Homesnap app or accessing the website, you'll see this splash screen informing you of the switch taking place on 10/23.

CoStar's business model is to steer all leads to the listing broker or agent and not to the buyer's agent working with a client. The business plan is to see advertising to the listing agents. 

Finding a suitable replacement for a familiar tool can be a daunting task, and the process of replacing it is no easy feat. However, below is a comprehensive list of comparable product solutions tailored to your particular MLS system. Carefully review each offer and determine whether the Homes Pro app or another CRMLS core product is a better fit for you.  Advantages of these tools include the client portal, the ability to Add/Edit, 

Paragon App Comparison
Matrix App Comparison

Learn more about the Paragon Connect Moblie Web Site

• How to Access Paragon Connect
• Learn more about Paragon Connect Video Library
• Latest Paragon Connect updates

Learn more about MLS Touch
Learn more about the CRMLS App

CoStar's move to discontinue Homesnap came nearly three years after CoStar acquired Homesnap for $250 million in 2020, initially intending to enter the residential real estate market. In 2021, CoStar acquired Homes.com for $156 million and decided to make it their primary consumer brand. 

By the end of the year, Homesnap's website will redirect home searchers to Homes.com, and eventually, Homesnap will be completely phased out.

For now, Homes Pro will remain free for agents and multiple listing services (MLSs).

 

What are live buyer tours?
If you use Cloud CMA, then you’re likely already familiar with buyer tours, the reports that build on MLS data to give your buyer clients a better sense of what they’re looking at. In fact, buyer tours have become one of the most popular types of reports in Cloud CMA overall! 

Live buyer tours build on the existing functionality to turn static reports into dynamic ones—with real-time data that you and your buyers can easily read on any device. So you get a new way to show off properties, and your clients get live access to the most relevant information about their favorite listings. 

What can your clients see with live buyer tours? 

Their list of showings, organized by time 
Details like drive time and directions 
Feedback fields that share directly with their agent 
And more! 
 

Why the change? 
Home shopping and touring habits aren’t what they used to be.  Now, people have pocket computers with them constantly, so they can browse listings, request showings, get directions, whatever they need to do—all from the palm of their hands. 

Paper tours are outdated.  With live buyer tours, your clients have the technology on hand to interact with you and tour property more seamlessly. It’s a subtle contributor to their overall experience; they’ll appreciate the convenience and thoroughness of the information you provide. 

 
Here is how it works.

 

 

Registered vs Coming Soon

Click here to view the Registered FAQ and Click here to view the Coming Soon FAQ.

For an updated printable PDF of this checklist, go here.
Download the coming soon form to be signed by sellers here.

 

1 Registered listing contracts do not enter the MLS per the seller’s instructions, either temporarily or for the whole term
of the listing. They are not “in” the MLS. Only the listing agent, listing broker, and office manager, and Association/CRMLS staff can view Registered listings.

2 Agents may treat a Coming Soon listing like an Active listing that no one can show for 21 days and that does not go out via listing distribution feeds (Realtor.com, etc.). Click here to learn more about IDX and listing distribution.

3 If agents are using the C.A.R. form RLA dated 6/2020 and option 7.D.1 is complete, agents do not need an additional
exclusion form. Agents do not need to submit exclusion forms to CRMLS. However, they do need to keep the signed and completed form(s) on file with the brokerage and provide them if the CRMLS Compliance Department requests them.

4 Agents may only show Registered listings to clients of the listing brokerage firm. CRMLS defines a “client” as an individual or entity that has signed, within the previous year, a Disclosure Regarding Real Estate Agency Relationship form in Compliance with CA Civil Code section 2079.16 which identifies the Listing Broker.

5 Coming Soon listings in San Diego County will go out to IDX feeds for applicable brokers. Applicable brokers are those
who participate in CRMLS and have Coming Soon listings for properties in San Diego County, regardless of their MLS
system or Association or Board membership. This does not affect any CRMLS listings outside of San Diego County.

6 Agents may only use the Coming Soon status for a maximum of 21 days from the date of entry. On day 22, the MLS system will move the listing into Active status. Please note: Agents may list New Construction Listings under the status of Coming Soon for longer than 21 days (until a notice of occupancy is issued), per Rule 7.18.4 of the CRMLS Rules and Regulations.

7. Information provided by CRMLS and current as of 7-14-2022.  Rules constantly change. Check the CRMLS knowledge base for updated rules and changes.  

Links to virtual showings, tours, and open houses are no longer exempt 

Due to recent lifts to COVID restrictions in our service area, we have lifted the exceptions to CRMLS Rule 12.5 that we implemented in March 2020. These exceptions allowed listing agents and brokers to place links to virtual showings, virtual tours, and virtual open houses into public remarks fields.

CRMLS has returned to enforcing the original definition of the rule, which reads in part:

12.5 Misuse of Public Remarks.

Information in the public remarks shall only relate to the description, features, and condition of the property and related amenities. The following types of information may not be included in the public remarks:

• Contact information of any kind;
• Branded content;
• Links to external websites of any kind, including but not limited to, agent or broker sites, video tours, virtual showing or open house tools, vendor sites, or offer submission/application/auction platforms;
• Showing instructions or open house information;
• Information regarding lockboxes, alarms, gate or other security codes, or occupancy status of the property (a statement that the property shall be delivered vacant is not a violation of this section);
• Information deemed to create an unsafe or unsecure circumstance related to the listed property, property occupants, real estate practitioners, or the public;
• Information directed toward agents or brokers, including but not limited to, references to compensation or bonuses;
• Solicitations or invitations for the public to contact the listing agent or broker or any third parties affiliated with the listing agent or broker, and;
• Content that violates Fair Housing law or that is deemed discriminatory, illegal, defamatory, offensive, or otherwise inappropriate. CRMLS reserves the right to remove and issue citations for any inappropriate content.

Violations to this rule may result in a citation and associated fine. Visit https://go.crmls.org/crmls-rules-and-regulations/ to read the full text of Rule 12.5. For further information or to chat with a Compliance Analyst, please contact us via the Compliance page on CRMLS.org.

 

CRMLS offers a variety of resources to educate you on our products and services. Click above to visit the CRMLS training center.

If you need MLS support, please click above or call (800) 925-1525 to be assisted.

Your listing data is safe, clean, and accurate. Click above to chat live with a CRMLS Compliance representative.