SACRAMENTO – On April 16, 2020, Governor Gavin Newsom issued Executive Order N-52-20 which, among other things, extends several Department of Real Estate (DRE) statutory deadlines by 60 days.
Highlights of the Executive Order that relate to DRE stakeholders include extending the
following for 60 days:

• time-frames associated with examination application expiration dates
• time-frames associated with license expiration dates
• deadlines related to the payment of license application fees
• deadlines related to the payment of license renewal fees
• deadlines related to completing continuing education requirements for expiring licensees
• deadlines specified in existing Orders issued by the Real Estate Commissioner

DRE understands that right now licensees are focused on keeping themselves and their families safe and healthy during the COVID-19 pandemic. With the signing of this most recent Executive Order providing for extensions of licensing deadlines, licensees can continue focusing on their safety and well-being.
Frequently asked questions about the Executive Order are provided on DRE’s website.

Additionally, DRE published the most recent Consumer Alert titled, “Consumer Alert- Fraud Warnings for California Homeowners in Financial Distress” in Spanish today. The Spanish copy can be accessed on DRE’s website on the Consumer Alerts page.

The Department of Real Estate (DRE) posted FAQ’s for business practices on the DRE's COVID-19 Updates page. The DRE also recently launched an “Ask DRE Licensing” email feature.

In addition to real time updates provided on DRE’s website, you can also subscribe to their Twitter and Facebook pages for important alerts.

In particular, this page on Business Practices is of particular importance.

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ShowingTime, available to CRMLS users at no additional cost, has made it easy to conduct showings virtually with its latest update.

Simply select “Virtual Showing” as the appointment type when verifying appointment details:

The showing agent may also add a note for the listing agent indicating which video conferencing solution they’d like to use for the showing.

Listing agents may also set their preferred appointment type to Virtual Showing.

For a full walkthrough of the Virtual Showing feature, visit the CRMLS Knowledgebase article.

PSAR launches Property Management Resource Page
PSAR will provide links and resources to property managers and landlords to help with information as we navigate the COVID-19 Crisis. It can be found here.

Judicial Council Suspends Evictions and Foreclosures
Among the actions the council approved, to go into effect immediately: Suspend the entry of defaults in eviction cases & Suspend judicial foreclosures. More information here.

CAR Releases two New Property Management Forms 4/6/2020
Form NTAP (Notice to Tenant of Ability to Pay Rent During Coronavirus Pandemic) is an informational notice that a landlord can send to a tenant for the purpose of starting a dialogue with the tenant regarding the payment of rent during the coronavirus pandemic.
Form RPD (Coronavirus Rent Payment Delay and Repayment) is an addendum to a residential lease or rental agreement that, when agreed to and signed by the landlord and tenant, documents the tenant’s claim that the tenant is unable to pay rent and the reason for the inability; proof of the inability to pay; the amount of the rent not being paid; and a plan to pay it in the future.

I wanted to inform everyone that since the Sheriff Deputies are not letting members of the public into the building without an escort by an employee, the Clerk of the Board, has had to change the Map Recording Process that was previously set in place. In order to ensure we have staff available and can escort customers from the building entrance,  we will now be providing map services by appointments only. If a customer’s map requires approval/signature of the Clerk of the Board (COB), the customer can call us at (619) 531-5600 or email us at cobmaps@sdcounty.ca.gov to schedule an appointment. Our website has been updated to reflect this information & I will also be posting signs at the entrances of the CAC.

Best Regards,

Samantha Lanham

Board Assistant
County of San Diego - Clerk of the Board of Supervisors
1600 Pacific Highway, Rm. 402, San Diego, CA 92101

Recorder’s Office
When a customer has a map to be recorded, they may call the supervisor line at (619) 531-5007, or email  Vanessa.ross@sdcounty.ca.gov, Carlos.argandona@sdcounty.ca.gov  and  DeAnna.Hernandez@sdcounty.ca.gov to arrange a time to do so. A supervisor or the map staff will go out of the office to get the map and payment from the customer. If it meets all requirements and is recorded, the map staff will take the receipt for payment back out to the customer. If rejected, the map will be taken back to the customer for correction.

Please note: the above process will apply while the office remains closed to the public. Once the office re-opens, map recording will once again be processed on a walk-in basis.

Clerk of the Board
If the map first requires approval/signature of the Clerk of the Board (COB), the customer must first call the Clerk of the Board at (619) 531-5600 or email them at cobmaps@sdcounty.ca.gov for an appointment. They are only available Monday-Friday between 8-4 for map transactions. Once they have an appointment, they should then contact us at the above information to let us know their appointment time with the COB. Once done with the COB, the clerk or customer will call the Recorder’s Office, then they will walk the map down to the hall outside our office doors, where the supervisor or map staff will retrieve the map and fees for recording. Staff will return the receipt after transaction is completed.

Treasurer Tax Collector
If a Map Tax Clearance Certificate is required from the Treasurer-Tax Collector (TTC), the customer may request it by mail. They need to include the Map Tax Clearance Questionnaire, a 26” x 18” copy of the map and the $108.00 fee, mailed to: San Diego County Treasurer-Tax Collector, 1600 Pacific Hwy, Rm 162, San Diego CA 92101. The TTC will mail the original clearance back to the customer. If an immediate drop off or pick up is needed, contact the TTC staff at (619) 685-2622 or email Zina.poles@sdcounty.ca.gov (she is out of the office on Thursdays).

The Map Tax Clearance Certificate may be filed by mailing the original, along with the $8.00 filing fee to the San Diego Recorder/County Clerk, P.O.Box 121750, San Diego CA 92112-1750. The certificate may also be filed at the same appointment time the map is being recorded. We will not be making appointments to file the certificate only.

To help agents navigate practicing real estate during these challenging times, C.A.R. has released these best practice guidelines that reflect C.A.R.'s understanding of Governor Newsom’s stay-at-home order. This document details recommended best practices for marketing, showing and closing on properties while maintaining compliance with CDC recommendations.

To compliment new guidelines released by CAR yesterday, today two new forms were released:

• One is a Listing Agreement Coronavirus Addendum or Amendment (RLA-CAA) for sellers and listing agents to sign, and
• The other is a Property Viewing Advisory and Declaration (PEAD) that is to be given to and signed by the seller, buyer, agents and anyone else who will be entering a property.

The forms can be accessed here.  These forms will be added to Zipforms.

Successful non-essential businesses, while remaining open, are changing the way they do business.  For example, while they remain open, restaurants may not serve food.  The first priority needs to be safety. If the public, the client and the Realtors is careful and safe, we will get through this crisis more quickly.

The Senate has just passed the Coronavirus aid, relief and economic security (CARES) Act, a stimulus package that will provide assistants to Realtors.   C.A.R. is closely monitoring the legislation.   Review CAR's update here.

Service information can be found here.

DRE Closes Offices

All DRE offices are closed to the public until further notice in compliance with Governor Gavin Newsom’s Executive Order N-33-20, issued March 19, 2020, ordering all California residents to shelter in place to slow the spread of COVID-19. 

PSAR Changes Services 

PSAR Launches New Temporary Processes to comply with the Governor's order. 

PSAR will support sale of  lockboxes and retail merchandise via pre-payment over the phone and pickup by appointment only.  Boxes that need repairs, replacement, or new batteries will be exchanged  for refurbished boxes following a pre-scheduled troubleshooting session.

Offices are closed, but member support will be provided by phone, chat, email or video call.  The PSAR staff is ready to provide full support to our realty community while adhering to the mandated state guidelines. 

We, like you, are working through this challenge by adapting to a dynamic environment.  If you would like to express any concerns or comments, please email support@psar.org.

Have training in your office.  PSAR & CRMLS will help.

• Three trainers available to train in San Diego
• Trainers will come to your office
• PSAR offers meeting space for free to host office meetings.
• Free training on 33 benefits that will make your team better.
• Office training also available on PSAR's exclusive benefit called Savvycard.

As a Broker, what is your value proposition?  Brokers looking to improve agent productivity, professionalism and retention, should bring training and resources to their agents in-house. Brokers who show agents how to use these tools, provide added value.  As members of CRMLS, firms have many free or enhanced tools to choose from.  These tools help agents do a better job serving their clients.

When PSAR joined CRMLS, the CEO of Sandicor, and many important staff including three of the four Sandicor trainers became full time employees of CRMLS.  This knowledge is deep and it remains part of our organization.  These trainers are located here in San Diego to educate and support our Realtor members.  They will even train your team locally right in your office. Regular training and coaching can help your agents grow as professionals and enhance your broker/agent relationship. 

Some brokerages don't have the facilities to train all of their agents in one space. If this is an issue for you, PSAR will provide you with free meeting space to train your own at an office meeting hosted in our location?  In return, we only request the opportunity to spend two minutes outlining the benefits of being a PSAR Realtors.

Here are some of the topics CRMLS will train on.  All of these tools are included for PSAR/CRMLS subscribers at no additional cost to agents or the brokerage. Savvy Card and Glide are two programs offered by PSAR.  PSAR staff can direct brokers to training resources for these benefits.  PSAR can also help brokers identify training for Zipforms and other CAR and NAR programs.

For a syllabus, class length and description, please check out more detailed information here.

• Cloud Agent Suite 
• Cloud CMA 
• Cloud Streams
• CRMLS Apps
• CRMLS Marketing Tools
• CRMLS System and Products Overview
• Homesnap Pro App
• Infosparks Market Statistic
• Infosparks Marketview
• LionDesk CRM
• Matrix: Agent Essentials
• Matrix: Broker Office Admin
• Matrix: Creating a CMA in Matrix
• Matrix: Realist Tax 2.0
• Matrix: Searching 101
• Matrix: System Updates
• Matrix: Time-Saving Tips
• MLS-Touch App
• Paragon: Advanced Searching
• Paragon: Agent Essentials
• Paragon: Broker Office Admin
• Paragon: Collaboration Center
• Paragon: Creating a CMA in Paragon
• Paragon: CRS Tax 101
• Paragon: Hot Sheets/Tours/Open Houses
• Paragon: Managing Listings in Paragon
• Paragon: Searching 101
• Paragon: ShowingTime for the MLS
• Paragon: System Updates
• Paragon: Time-Saving Tips
• REALTORS® Property Resource®
• Remine

Want to improve MLS rules compliance and avoid citations and fines?  

• CRMLS Compliance Top Violations Overview is a great class.

Do you have a boutique office, or need a smaller training session?

Brokers with fewer than ten agents, are welcome to bring their team to training hosted at PSAR each month in each of our three offices.  Bring your entire office to any of these training sessions. Check out our education calendar and register your entire office for training.

Not using SavvyCard for lead generation and property marketing?  You should be.

PSAR also offers Savvy Card.  This is a unique marketing platform that includes Seller Share, Free Property websites and much more.  Savvy Card will train in your office as well!  Just email support@psar.org and request office training on Savvycard. Learn more about Savvy Card here.

Need more information, or have a question? Please comment in the form below and a friendly PSAR service member will get back to you!

CRMLS HAS NOT adopted the NAR mandated "Clear Cooperation" policy YET. (As of January 29th, 2020) 

While CRMLS is taking a lead position in developing implementation policies, there is more vetting to go through to make sure that an equitable and fair policy is developed.  Look for a policy to be adopted prior to May 2020.

What does this mean to listing agents for now?

When filling out the CAR Seller Exclusion, you DO NOT need to check this box.  This will change when CRMLS adopts the new policy.